Last updated: April 02, 2025
This privacy policy governs your use of the application “TPMGuru CRM” (later referred as the/this “Application”) for mobile devices that was created by TPM GURU PVT LTD.
The Application is a companion to our Web CRM application intended for employees and customers.
The Application is a mobile application intended to keep track IT incidents tickets and HRMS features for employees such as Leave Management, Reimbursements, Daily Attendance etc.
What information does the Application obtain and how is it used?
User Provided Information
The Application does not require any user registration. The Application does not require the user to provide any personal information. Employer creates user login and provide access to the company data.
The only User Provided Data that this Application uses is the information you provide directly within the Application when add/update your profile photo or required image/video proofs for incident resolution customer services.
Automatically Collected Information
The Application only collects user's precise geolocation information to enable employee online attendance feature and geofence and field force routing optimization.
The Application does not share any information automatically with third parties.
- Does the Application collect precise real time location information of the device?
Yes, Application collects precise information about the location of your mobile device to enable one of its core feature.
- Do third parties see and/or have access to information obtained by the Application?
No, Application does not share any informatioin with third parties.
- What are my opt-out rights?
You can either logout from the Application after your shift hours or delete the Application from your mobile device. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Data Retention Policy, Managing Your Information
This Application does not collect any personal information except the real time location. We do not track users location after the logout. All users must log out after their shift hours. We do not share any information outside the organization.
If you would like to update specific User Provided Data, you may do it directly within the Application, by editing or removing.
Children
Our Application does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. We do not use the Application to knowingly solicit data from or market to children under the age of 13.
Security
Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches (e.g., a zero-day attack targeting mobile Operating System – OS).
In order to ensure an optimal security, you shall regularly install Application’s update available from the mobile application marketplace.
We also advise you to regularly check for mobile OS update(s) that could be available and to enable automatic updates.
Changes
This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy at https://tpmguru.com/app-privacy-policy and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes, as continued use is deemed approval of all changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your Consent
By using the Application, you provide your consent to the above mentioned policies.
At any time, no user data will be shared, processed and/or stored by third parties. User Provided Data cannot and will never be sold to any other third parties.
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at privacy@tpmguru.com.