Managing multiple vendors, contracts, and support channels can make infrastructure maintenance complex and time-consuming. Our Multi-OEM AMC services bring your entire IT environment under one accountable support agreement — providing a single point of contact, unified SLA management, and streamlined support operations.

From servers and storage to networking, HCI, and backup systems, we help organizations manage mixed-vendor environments with greater efficiency and control.

• Multi-OEM AMC covers:
• Server infrastructure
• Enterprise storage systems
• Network equipment
• Hyperconverged infrastructure (HCI)
• Backup appliances and data protection systems
• OEM hardware beyond End-of-Life (EOL) and End-of-Service-Life (EOSL)

With one contract and one escalation path, you can eliminate the complexity of managing multiple OEM support agreements.

• Single point of accountability
• Centralized incident management
• Consolidated SLA reporting
• Hardware diagnostics and troubleshooting
• Spare parts coordination
• Preventive maintenance support

• ✓ Reduce vendor management complexity
• ✓ Improve response and resolution coordination
• ✓ Extend the life of existing infrastructure
• ✓ Lower maintenance costs
• ✓ Gain complete visibility across your IT estate

Whether your environment includes legacy systems, multiple OEM platforms, or end-of-life hardware, our Multi-OEM AMC provides a unified support model to keep your critical infrastructure running reliably.

Manage your complete technology landscape through one trusted maintenance partner.