Total Productive Maintenance

Multi-brand Server, Storage and Network maintenance.

Comprehensive Datacenter solutions for mid-scale to large organizations.

Keep alive your hardware even after EOL / EOSL.

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We support and service a wide range of hardware equipments

OUR ADVANTAGES

About us

CERTIFIED ENGINEERS

All of our engineers are OEM certified. Competent or better than OEM engineers.

GLOBAL REACH

We are available in all the continents. We have trusted partners around the globe.

CUSTOMIZED SLA

Apart from standard SLAs we also offer customized SLAs to meet your service need.

DEDICATED SUPPORT

Account specific dedicated resources to keep your services up and running.

Happy Clients

Service Tickets

Total Contracts

Hard Workers

OUR EXPERTISE

Proactive server services

Server systems are the heart of the datacenter and we have built our reputation as proactive service team by ensuring that servers work all the time. Multi-certified engineer expertise and guaranteed maintenance interoperability.

Smart storage monitoring

Our smart storage maintenance management system not only detects and diagnoses events but opens service tickets automatically. It also brings advanced heartbeat monitoring, analysis and call-home capabilities critical for avoiding downtime in high-availability environments.

Secure network setup

Our network solutions are available for a variety of devices in Wide Area Network (WAN), Local Area Network (LAN), and Storage Area Network (SAN) deployments including routers, directors/switches, security devices and access points from all major OEMs.

Managed Services

Our managed services is intended to be an efficient way to mitigate business risks, have access to skills, provide benefits to cost and maintain quality of service.

Frequently Asked Questions

Not everyone has support monitoring experts on their team

Luckily with TPMGuru you'll get a dedicated team of enthusiastic geeks to help you achieve your goals.

  • 24 x 7 x 365 availability.
  • Account specific support.
  • Faster response time.

Our support team is available 24 hours everyday even on Sundays and public holidays for all kind of support and sales queries. You can reach out them by calling at one of our Toll Free numbers.

Access to our best in class ticketing application to manage your support cases

Want to manage your support cases by yourself, no problem at all. We already have our home-grown incident ticketing application which gives you full control to manage your support cases.

  • Intuitive and easy to use.
  • Check your coverage data with applicable SLA.
  • Ticket monitor gives you glimpes of ticket activities.
  • Escalate your case whenever you want.
  • Invite your team to assist.

TPMGuru CRM is a web based SAAS application to manage most of your operations

Our in-house CRM application manages various aspects of a support company's day to day tasks.

  • Manage your sales leads. See your funnel progress.
  • Manage all of your contracts with coverage data.
  • Part Inventory, vendor, warehouse management.
  • HRMS with reimbursements, leaves module and payslips distribution.
  • Automatic notifications and alerts.
  • Data Analytics, reports and business intelligence.

TPMGuru CRM is also available as white labelled or rebranded application to show the world like its yours.