Total Server Maintenance

We provide best in class Multi-Vendor server maintenance. Our server maintenance service is equivalent or above OEM standard.

We support servers within the data center, extends the life of your servers long after the manufacturer’s warranty has expired. Our maintenance allows you to keep your hard-working assets working across multiple manufacturers, under one contract.

Our IBM, HPE, Dell EMC, Oracle, Lenovo and Cisco server maintenance solutions span from complex, legacy servers down to industry standard (x86) with options such as remote monitoring and software support. Our delivery is over 95% direct globally.

Business benefits

Quicker Response Times – Our initial call response is within 30 minutes of incident.

Rapid Routing – We respond and engage the appropriate support team to get your incidents resolved faster.

Onsite Delivery – A field engineer is onsite within two hours of the initial call. Our average time to resolution is under four hours. Proprietary call-home tool included to provide proactive alerts and error analysis.

Standard features

  • Onsite Labor
  • Onsite Parts Replacement
  • Remote and Onsite Troubleshooting

Optional features

  • Remote Monitoring
  • Dedicated Spare Parts Onsite
  • Dedicated FE Onsite