We are expert third-party maintenance and support provider for storage within the data center. We provide comprehensive break/fix support and spanning hardware platforms from the leading manufacturers, enterprises utilizing our services see consistent results. Retain agility to meet your businesses’ ever-changing needs.
Get call-home monitoring and optional software support for brands like Dell EMC, NetApp, Hitachi, IBM and HPE. Our storage maintenance solutions cover your brand needs. With a focus on enabling IT freedom, we are working toward removing your most significant pain points. Take advantage of improvements in availability, flexibility and efficiency with a Curvature partnership.
Quicker Response Times – Our initial call response is within 30 minutes of incident.
Rapid Routing – We respond and engage the appropriate support team to get your incidents resolved faster.
Onsite Delivery – A field engineer is onsite within two hours of the initial call. Our average time to resolution is under four hours. Proprietary call-home tool included to provide proactive alerts and error analysis.
- Onsite Labor
- Onsite Parts Replacement
- Remote and Onsite Troubleshooting
- Call-Home Monitoring
- Dedicated Spare Parts Onsite
- Dedicated FE Onsite